top of page

Privacy Policy

Last Updated: 26 March 2026


At Silver & Sage, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
 

01. Important Information and Who We Are

Silver & Sage is the controller and responsible for your personal data (collectively referred to as "we", "us" or "our" in this privacy policy). We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy policy.

Contact Details:

  • Full name of legal entity: Silver & Sage

​

02. The Data We Collect About You

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data: Includes first name, last name, and title.

  • Contact Data: Includes billing address, delivery address, email address, and telephone numbers.

  • Financial Data: Includes payment card details (processed via secure, encrypted third-party providers).

  • Transaction Data: Includes details about payments to and from you and other details of products you have purchased from us.

  • Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, and operating system and platform.

​

03. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Performance of Contract: Where we need to perform the contract we are about to enter into or have entered into with you (e.g., delivering your jewelry or watch).

  • Legitimate Interests: Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.

  • Comply with a Legal Obligation: Where we need to comply with a legal or regulatory obligation.

​

04. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

​

05. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

​

06. Your Legal Rights

Under certain circumstances, you have rights under the UK Data Protection Act 2018 and UK GDPR in relation to your personal data, including the right to:

  • Request access to your personal data.

  • Request correction of your personal data.

  • Request erasure of your personal data.

  • Object to processing of your personal data.

  • Request restriction of processing your personal data.

  • Request transfer of your personal data.

  • Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us.

​

07. Complaints

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

bottom of page